Return policy

At Linkcha Network, we want you to be fully satisfied with your purchase. If for any reason you are not entirely happy with your order, our return policy ensures a hassle-free experience.

To be eligible for a return, the item must be unused and in the same condition as received. It should also be in its original packaging.

Contact our customer service team within 30 days from the date of delivery to initiate the return process.

Provide your order number and details regarding the item you wish to return.

Once your return request is approved, you will receive instructions on how to proceed.

Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Upon receiving and inspecting the returned item, we will notify you about the status of your refund.

If approved, the refund will be processed to your original method of payment within [number of days] business days.

Unfortunately, we do not offer direct exchanges. You can return the item following the above process and place a new order for the desired item.

Certain items such as [list specific non-returnable items if any] are not eligible for return.

If you have any further questions regarding returns, feel free to contact our customer service team. We are here to assist you throughout the return process.